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Shipping and Returns

Pre-Orders: An order that contains a "pre-ordered" item will be processed as usual. However, the item at which has been pre-order will not be shipped until its set date. ( I.E preorder arrival date is 12/02, therefore the order would be shipped within 3-5 days following 12/02 ) .

Returns: Here at Fixate Boutique Satisfaction is Guaranteed or Your Money Back! Any item a customer is dissatisfied with, that has not been worn is potentially eligible for return within 5 days from the date at which it was received. Please email us at returns@fixateboutique.com to discuss such cause. Please include your order number and email address at which you received your tracking and confirmation from.

Shipping: Fixate Boutique has partnered with USPS to ship your orders in a safe and timely fashion. We ship anywhere in the World using USPS Priority Mail. Once your payment has been processed your order will be shipped. Please allow 3-5 days, which does not include weekend or holidays for processing. All orders placed will receive confirmation via email, which will always include a tracking and order number. Our Shipping is Flat Rate ( For US Residents Only ) and goes as follows: 

 -All purchases weighing 0-3.0 lbs. will have a flat rate of $8.00.

 -All purchases weighing 3.01 lbs. and up will be charged a flat rate of $15.00.

 

All package sizes are subject to the processing time of 3-5 days and do not include weekends or holidays. However, in some cases orders may be processed sooner. Upon process completion the customer will be notified of order shipment.

International Shipping: Please contact us via email before placing your order to discuss shipping rates as these will vary pending your location.  

Hawaii, Alaska, PO Boxes, APO/FPO & U.S Territories

We accept orders shipped to PO boxes and APO/FPO or U.S. territories.  Orders shipped to these addresses must be sent via USPS Priority Mail service.

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